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Implementation Consultant

June 1st  2023 | Technology

As an Implementation Consultant, you will work with project managers and business analysts to deliver implementation projects and facilitate mentoring sessions for customers.


  • Contribute to the Professional Services team by providing excellent customer service and support 

  • Execute on project implementations  

  • Review, analyze, and evaluate customer business requirements and solution objectives  

  • Participates in ongoing implementation team decisions and internal projects 

  • Writes detailed steps required to develop or modify applications  

  • Lead implementation-specific activities and conduct meetings with new and existing customers 

  • Input issues and case data into customer-facing and internal issue-tracking applications 

  • Work with other Professional Services team members to support customer needs 

  • Communicate with internal Product Development team members for technical support needs.


  • B.A. or higher in a related field

  • Technical aptitude and ability to quickly learn new software

  • Exceptional interpersonal, presentation, and communication skills

  • Strong analytical and technical background

  • Must be highly organized and work well under pressure

  • Must be able to work independently, as well as, under supervision

  • Must be willing to accept responsibility and show good judgment, initiative, and resourcefulness

  • Must value working in a collaborative environment

  • Excellent problem-solving, research and analysis, technical, and leadership skills

  • Some travel is required

A Plus

  • Experience in an agile software development environment using JIRA and documenting user stories

  • Ability to deal with multiple projects, conflicting timelines, and changing priorities effectively and efficiently

  • Familiarity with CPQ products

  • 2-5 years of manufacturing industry experience

  • Knowledge of technology, including IT networking, internet technologies, and web applications.

  • Demonstrated JavaScript, CSS, HTML, and SQL skills and experience.

We Offer

  • Salary commensurate with experience.

  • Remote Work

  • Indefinite term contract direct with a US company.

  • Quarterly Bonus Opportunities

  • End of Year Bonus Opportunities (relative to application date)

  • 3 weeks paid vacation (upon completing a year with the company)

  • Career path development programs.

  • English Classes

  • Upgrade your skillet with Udemy and Coursera online courses

  • Monday through Friday 8:00 a.m. to 6:00 PM

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