Implementation Consultant
June 1st 2023 | Technology
As an Implementation Consultant, you will work with project managers and business analysts to deliver implementation projects and facilitate mentoring sessions for customers.
Responsibilities
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Contribute to the Professional Services team by providing excellent customer service and support
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Execute on project implementations
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Review, analyze, and evaluate customer business requirements and solution objectives
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Participates in ongoing implementation team decisions and internal projects
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Writes detailed steps required to develop or modify applications
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Lead implementation-specific activities and conduct meetings with new and existing customers
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Input issues and case data into customer-facing and internal issue-tracking applications
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Work with other Professional Services team members to support customer needs
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Communicate with internal Product Development team members for technical support needs.
Requirements
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B.A. or higher in a related field
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Technical aptitude and ability to quickly learn new software
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Exceptional interpersonal, presentation, and communication skills
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Strong analytical and technical background
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Must be highly organized and work well under pressure
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Must be able to work independently, as well as, under supervision
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Must be willing to accept responsibility and show good judgment, initiative, and resourcefulness
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Must value working in a collaborative environment
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Excellent problem-solving, research and analysis, technical, and leadership skills
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Some travel is required
A Plus
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Experience in an agile software development environment using JIRA and documenting user stories
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Ability to deal with multiple projects, conflicting timelines, and changing priorities effectively and efficiently
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Familiarity with CPQ products
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2-5 years of manufacturing industry experience
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Knowledge of technology, including IT networking, internet technologies, and web applications.
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Demonstrated JavaScript, CSS, HTML, and SQL skills and experience.
We Offer
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Salary commensurate with experience.
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Remote Work
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Indefinite term contract direct with a US company.
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Quarterly Bonus Opportunities
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End of Year Bonus Opportunities (relative to application date)
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3 weeks paid vacation (upon completing a year with the company)
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Career path development programs.
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English Classes
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Upgrade your skillet with Udemy and Coursera online courses
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Monday through Friday 8:00 a.m. to 6:00 PM
